Harrahs Resort Atlantic City

I like very much the swiming pool during the day and also at night that become a Night club

The welcome at checkig in was warm. the room was very comfy

the fact that I had to leave

The staff were friendly, courtious, and professional.They answered all our questions. Room service was promised within 45 min. And they came thru.

Had a wonderful light meal in the raw bar in the steak house. Everyone was friendly and helpful.

The cleanless of rooms.

I liked the bistro, live music, night life

Smell of cigarrettes

The Gambling

To long of chek in lines, no shows or entertainment, to far from the boardwalk.

Quiet at night.

Parking garage to hotel transfer of luggage clutsy.

We stayed in the waterview tower even though our booking asked for the harbour tower (we got upgrated at check in for free), the room was great (clean, new, modern, nice views). The pool area is really nice and relaxing. Wide variety of restaurants and valet parking is very cheap (we paid $5 for our entire stay at the hotel). Good service and nicely decorated. I definately recommend it!

It would be nice if the pool was kept open late on nights that there were no events being held there (it closes at 7pm every day). The restaurants were a little expensive.

I think there should be some kind of guide for new customers... A small walk through, I didn't know the rates for the gym, didn't mind to pay but nobody explained that the price was for room per stay, I didn't want to pay for 1hr, I didn't know what's the drill for the buffets, and just seeing the huge lines didn't ecourage me to even ask, but as I said at the beginning just a small guide would help.

Room was very clean, but meals were overpriced.

The Stay at Harrah's was great. The room was spacious & clean. A very enjoyable and relaxing atmosphere. My wife and I had a beautiful time. Especially in the swiming pool area. Quick self check-out area.

Shuttle availability from the hotel to the other hotel location. Check out kiosk.

Customer Service was very poor. Front Desk clerk during check in was not courteous and accomodating. Room service was very poor, had to dial four times and was put on hold for more than 20 minutes before someone picked up the line. Then it was not delivered in the room until after 90 minutes. Requested two queen size beds during reservation but was not provided during check in. check in Kiosk functionality was limited

Well organized, easy to sign-out, all services available: valet, room service, restaurants, casino, etc.

Fab Hotel and great location - only thing a bit annoying was some of the restaurants were closed and did not display times/dates as to when they were open. Other than that could not fault it.

Some restauraunts were closed with no hint as to when they may be open.